Frequent Questions

What are your website requirements?

We require that all church websites display the following information in their page structure:

  • Doctrine Page
  • Contact Page with physical address and phone number of church
  • Picture of Pastor

Additionally, only organizations qualifying as churches and registered as 501(c)(3)s per the U.S. Tax Code are eligible for the Pro Church rate. We may verify this information with you.

We require our web partners to host their websites with us. Faith Builders does not work on websites hosted on other webhosting locations. This is to ensure the best quality, security, updates and overall user experience.

What do you mean by “free content updates”?

We will update the content on your website whenever you send us new content while you are hosting your website with us. This includes pictures, calendar updates, text, videos, audio, etc. All you have to do is send it to us or upload it through the website portal.

Content that we DO NOT update free for our hosting clients:

  • Facebook
  • Twitter
  • other social media, with the exception of videos on YouTube
  • Comments or responses to comments on blogs or social media
  • Page and Navigation structure

Do you convert old church websites to new, responsive websites?

Yes. We charge the same rate of $475.

Do you register domain names?

No. We advise that you purchase/register your domain name through a reputable registrar such as Misk.com because Faith Builders does not manage or renew domain names.

Once you have registered your domain name, all you need to do is contact the registrar and have them point your domain at our servers. (We provide easy instructions for requesting them to do this).

Transparency and Accountability notice: As the owner of your website domain name, you are in control of where it is hosted at all times. Faith Builders is honored to host your website and will work hard to promote your web content in a Christian manner.

What is your billing structure?

We charge $475 for initial setup of your responsive website. This payment also includes free hosting the first year. After that, hosting is billed $200 per year on the anniversary of your site launch. There are no other fees. You are responsible for purchasing and renewing your website domain name.

Do you have a Cancellation Policy / Refund Policy?

We request that you give us 30 days notice prior to the termination of your hosting account. We do not provide refunds for initial setup or hosting.

Do you monitor website quality?

Faith Builders monitors traffic and inspects website content regularly. We deem appropriate web content necessary for the viability of our partner sites, and therefore may at any time cancel a hosting account that does not meet our requirements or reflects poorly on our reputation for providing clean and informative websites.

Is this type of website different from an ‘app’?

Yes. We build websites — you can call them ‘web apps’ — that work on all platform browsers (iPhone, Android, Windows, Mac and Linux, on smartphone, tablet and desktop browsers)

Native apps work only on their respective smartphone platform (iPhone or Android), and require a different level of development.

What types of server platforms do you program on?

  • We program in PHP and MySQL, on Linux servers
  • We provide the website hosting (we do not work on websites hosted with other companies)
  • We utilize HTML5, Javascript, jQuery and CSS3
  • We use Responsive Web Design for mobile and tablet sites